In Session III, of the Management and Executive Development series, the focus is on the essential skills to effectively lead an organization of people. Having gone through sessions I & II, the participant will be ready to take their leadership and communication skills to another level. Effective leaders require principles and skills to lead people. The manager will learn to get more out of people when they think more of their people. This session is an excellent opportunity for the high performing manager to gain insight into their leadership capabilities. One of the key questions discussed in this session is; Do your people want to follow you?
Course Goals: The manager will have an increased awareness of him/herself as a leader and will learn how to gauge if people accept or understand what they say. Managers will also learn how to balance both business objectives and good employee relations.
- Review of Session II – Review of key learning points and progress of personal action plans
- Leadership Development Stages – The objective of this session is to create an awareness and realization of what is needed to move the manager’s career ahead from an executive development perspective. Managers will walk away with an understanding of what type of leader they are today and more importantly, why. In addition, if their sights are set on the VP position, for example, what specific behaviors, knowledge, skills, and attitude will they need to get there? We will discuss the levels of management, described below, and what it will take from an executive development perspective to get from one level to the next.
- Level 1 Position Based Authority – Based on Title and Position in organization
- Level 2 Relationship Focused Leader – Heavy emphasis on “Being liked”
- Level 3 Performance Based Leader – Leads by objective and results
- Level 4 Succession Based Leader – Developer of people and successors
- Level 5 Authentic Leader – Your personal “Brand”, integrity and principles
- Executive Presence (EP) – To get ahead in a career, the manager must learn how to “stand out” from a crowd of his/her peers. Presence isn’t something you automatically get. It’s something you earn from the people in your organization who respect your thoughts, ideas, and vision. When people stop talking when you speak it is because they “want” to listen to what you have to say. That is having presence. It is a combination of behaviors and attitudes that present a total package of who you are, built from a sense of confidence, capability, passion, and authenticity. This session will include the following important topics.
- What is EP and Why is it Important?
- Which Role Do You Spend Most of Your Time In? The Business Strategy Role, Tactical Role (Day to Day Operations) or People Development Role?
- How to Find, Keep and Leverage Executive Presence – Three Main Areas Discussed
- Feedback (From Subordinates, Peers and Senior Leaders above)
- Skill Development
- The Personal Dimension – Passion, Poise, Self Confidence, Charisma, Gravitas
- The Communication Dimension – Clarity, Unrelenting Focus,Character
- The Relational Dimension – Approachability, Openness, Sincerity
- Executive Coaching and Practice – Executing on your personal development plan
- Executive Communication Skills – Sell Your Ideas, Influence Others, Build Relationships, And Exude Confidence. The premise of this session is this… In order to be a VP the manager will need to act like a VP. The Communicating for Effect session will quickly engage the manager by demonstrating both current and desired executive communication skills. The focus is on developing effective communication skills that can advance a career. Key topics include:
- Executive Movements: Professional Non-Verbal Messages from Walking, Sitting, Standing, Conversing
- The power of Eye Contact, Posture, Tone of Voice, What the direction of your feet reveal about where your head is at when speaking with someone
- Intentions Vs Behavior: People do not see intentions, they only see behaviors. Learn to communicate using the “whole self”
- Heightened Listening: The LACE Method for improved listening and focus
- Achieve Results through Emotional Intelligence (EI) – The top leaders of the world have one thing in common, high EI. They have tremendous ability to read people, deliver a message effectively and high awareness of how they come across to others. This is known as the science of Emotional intelligence. Topics in the session will include:
- Awareness of oneself – How you come across to others (verbal and non-verbal)
- Awareness of others – How they are receiving your message (verbal and non-verbal)
- Intentions Vs Behavior – People do not see intentions, they see behaviors
- Interpreting another person’s mind set – Are they buying what you are saying?
- Responding effectively
- Getting “real” commitment for action
- Become a 3 Dimensional Leader – Build bridges not walls with those you depend on to execute your strategic plan. This module is critical to succeed with any execution strategy. Often times leaders cannot depend on their own organization to get the required results or roll out important company initiatives. To be successful, leaders must learn to manage across the organization. The following key topics will offer highly effective methods and techniques to foster productive relationships.
- Learn to Manage Up: Managing your boss seems like an unrealistic effort. Yet most leaders agree that, when done effectively, it can increase respect and lead to improved receptivity to a manager’s ideas. This segment will also deliver key strategies for dealing with an ineffective leader.
- Learn to Manage Across the organization: Build productive relationships with your peers. It is critical to Execution of a strategy to be able to extend your department’s capabilities beyond the scope of what may be a manager’s limited resources.
- Learn to Manage Below: Lead and develop your subordinates. As discussed in this course, the manager will most likely wear three hats in his/her work life; The Business Hat, Tactical Hat, People Hat. If the manager has spent too much time in the Business Strategy and Tactical roles and not enough time Developing people, the manager may be faced with just a select few Stars and many incompetent soldiers to get the job done
- Conflict Resolution – According to recent surveys, only 35% of business objectives can be achieved through individual effort. The rest requires influencing and collaborating with others, who may have different ideas, priorities and constraints. Thus, a manager who is passive aggressive may be faced with difficulty when having to confront the obstacles and issues that come with an execution strategy. The ability of the manager to resolve conflict effectively and skillfully, while maintaining and building relationships with colleagues and external partners is indispensable for achieving results in today’s complex, global and matrixed organizations. This module will focus on how the manager can create a culture of collaboration to achieve successful solutions to common conflicts and challenges. We will utilize a strategy for shared problem solving (versus manipulation) to drive improved organizational performance. Key topics will include:
- Can conflict be a good thing? Managing conflict to increase engagement
- Three Types of Conflict most commonly found in business
- Five Ways to Resolve Conflict
- Best situations to use specific methods for conflict resolution
Duration: 2.5 Days
- Multiple courses booked at one time: ($7,500.00 per workshop)
- 12 participant maximum
- Travel is additional