GCT provides workplace employment training services including corporate skills training for call centers, sales associates, customer service agents and executive management personnel. Our corporate training services and approach are customized to reflect the individual and unique needs of each of our clients in order to improve efficiency and profitability. Our available corporate training programs and services include but are not limited to the following:

Call Center Training

GCT will literally transform your call center’s productivity with our renowned call center training solutions which include our Telephone Sales Conversion and Call Center Manager Coaching programs. With our experience in this space, you can reignite your call center’s performance almost overnight. We will build a center of agents that embodies confidence, accountability, independence, and positive attitudes in both the team leader and the sales or service team. Learn more

Field Sales Training

GCT can be utilized to up-skill your entire field sales organization. We are experts at implementing a Common Sales Process across any sales organization. A core set of Sales curriculum that is measurable and coachable. Our staff of professionals will help you build Training Programs or a Training University. Customized programs will address the full gamut of your training needs such as; New Hire Training, On-Boarding Programs, Major Account Sales, National Account Management, and Multi-National Strategic Account Management Training. We will show you how to get the most from your training budget. Learn more

Retail Sales Training

With the help of GCT’s Retail Sales Excellence Training Program, we can increase the probability of a sale with every customer you come in contact with by creating a welcoming, non-threatening and engaging retail environment. Learn more

Management and Leadership Development for Executives

Whether you manage multiple sales teams or corporate employees, our Management and Executive Development Training Series will expand your leadership skills so you can take your team to new heights. Each session in this series is designed to build on the other. Learn more

Contact us today and learn how GCT’s Corporate Training Programs can help you!