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Call Center Training

 GCT offers call center training programs for telephone sales, customer service agents, team supervisors, and management personnel.
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Field Sales Training

 Looking for in-house sales training services? GCT can improve the skills of your sales team with our on-site corporate field sales training programs.
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Retail Sales Training

Increase the productivity of your entire retail sales team with customer service skills training and retail sales training programs available at GCT.
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Executive Development

GCT offers management and leadership development programs that will improve the team building, strategic planning and decision making of your executive team.
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REVIEW ONE OF OUR AWARD WINNING TRAINING COURSES

  • Telephone Sales Conversion
  • Prospecting for New Business
  • Retail Sales Excellence
  • Management and Executive Development
  • Featured Clients

    • Verizon Wireless Verizon Wireless
    • United States Treasury United States Treasury
    • Telus Communications Canada Telus Communications Canada
    • TelePerformance India TelePerformance India
    • Shaw Cable Shaw Cable
    • Pitney Bowes Pitney Bowes
    • LoJack LoJack
    • Express Scripts Express Scripts
    • DHL Express DHL Express
    • Big Brothers Big Sisters Big Brothers Big Sisters
    • Bank of America Bank of America
    • AeroTurbine AeroTurbine
    We saw an immediate increase in our sales units for the following two months by more than 20%! Patrick and his team worked within our company’s budget and made it very easy for us to do business with them. We continue to utilize Patrick and his development techniques and have plans for continued sessions throughout the year. I highly recommend Patrick and the GCT group!
    Jamila BostonDirector of Customer OperationsAnne Arundel Broadband