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Call Center Training

 GCT offers call center training programs for telephone sales, customer service agents, team supervisors, and management personnel.
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Field Sales Training

 Looking for in-house sales training services? GCT can improve the skills of your sales team with our on-site corporate field sales training programs.
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Retail Sales Training

Increase the productivity of your entire retail sales team with customer service skills training and retail sales training programs available at GCT.
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Executive Development

GCT offers management and leadership development programs that will improve the team building, strategic planning and decision making of your executive team.
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  • Telephone Sales Conversion
  • Prospecting for New Business
  • Retail Sales Excellence
  • Management and Executive Development
  • Featured Clients

    • Verizon Wireless Verizon Wireless
    • United States Treasury United States Treasury
    • Telus Communications Canada Telus Communications Canada
    • TelePerformance India TelePerformance India
    • Shaw Cable Shaw Cable
    • Pitney Bowes Pitney Bowes
    • LoJack LoJack
    • Express Scripts Express Scripts
    • DHL Express DHL Express
    • Big Brothers Big Sisters Big Brothers Big Sisters
    • Bank of America Bank of America
    • AeroTurbine AeroTurbine
    Throughout my career, I have worked with numerous training consultants and practitioners. GCT is absolutely one of the best! Patrick Giordano takes a personal interest in his clients and the individuals he works with. Regardless of the project or request, he finds a way to exceed expectations by over delivering on his promises. His high energy and passion for his area of training expertise inspires and motivates our sales and management teams to ‘want’ to apply what he has taught us. His programs and personal insights have shown dramatic improvements and rapid success. I have sent many people through Patrick’s programs and have always heard positive feedback about their experience and skill development.
    Janet FloresSVP SalesNFI Logistics