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Call Center Training

 GCT offers call center training programs for telephone sales, customer service agents, team supervisors, and management personnel.
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Field Sales Training

 Looking for in-house sales training services? GCT can improve the skills of your sales team with our on-site corporate field sales training programs.
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Retail Sales Training

Increase the productivity of your entire retail sales team with customer service skills training and retail sales training programs available at GCT.
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Executive Development

GCT offers management and leadership development programs that will improve the team building, strategic planning and decision making of your executive team.
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  • Telephone Sales Conversion
  • Prospecting for New Business
  • Retail Sales Excellence
  • Management and Executive Development
  • Featured Clients

    • Verizon Wireless Verizon Wireless
    • United States Treasury United States Treasury
    • Telus Communications Canada Telus Communications Canada
    • TelePerformance India TelePerformance India
    • Shaw Cable Shaw Cable
    • Pitney Bowes Pitney Bowes
    • LoJack LoJack
    • Express Scripts Express Scripts
    • DHL Express DHL Express
    • Big Brothers Big Sisters Big Brothers Big Sisters
    • Bank of America Bank of America
    • AeroTurbine AeroTurbine
    Working with Patrick Giordano my organization saw a 30% increase in sales close rates from the first day on the floor that has been sustained as a department for over 4 months.
    Brett Collins Sr. Director of Call Center OperationsExpress Scripts